Shopin

Customer Care

  • OMBUDSMAN for DIGITAL TRANSACTIONS

    Customers' Liability - Unauthorised Electronic Debit

    Citizen Charter-Charter of Customer Service

    Customer Rights Policy

    Grievance Redressal mechanism

    Submit Grievance Online-Ex-gratia payment of difference in Interest

    Submit Grievance Online-COVID-19 related relief package

    Submit Grievance Online

    Feedback / Suggestion

    Kyc / aml

    ATM Grievance

    Customer awareness

    Loans & Advances Timeline For Repayment and Avoiding Overdues

    Customer facilitator center

    Policy on appointment of Statutory Auditor (w.e.f. 01.04.2021)

    PRIVACY POLICY