The Bank has launched its interactive website for easy accessibility of various products & services for its customers. Bank has successfully implemented Core Banking Solution (CBS) technology, through this technology the bank is offering Any Branch Banking Service to the customers. Bank is offering Abhyudaya Mobile Banking Service to its customer through which customer can do Self, Intra, Inter & IMPS Fund Transfer. Customer can check balance mini statement, cheque request & host of services through Mobile Banking service. Bank customers can transact cash, transfer of fund, clearing, remittances, etc. from any branch of the bank. Bank is offering Abhyudaya RuPay Debit Card which can be used for cash withdrawals, mini statements, balance enquiry and can be used at Point of Sale terminals for merchant transactions. The bank has offsite ATM’s installed at Abhyudaya Nagar & Ghatkopar. Bank is providing all types of Foreign Exchange & Money Transfer Services such as MoneyGram & Xpress Money. Bank is also offering Tele-banking and Internet Banking services. Customers of our bank can get monthly statement of account through email. Bank has installed Cash Deposit Machines at New Panvel, Vashi & Nehru Nagar, subsequently Bank will install Cash Deposit Machines at other Branches.
Bank has implemented Pradhan Mantri Jan-Dhan Yojana (PMJDY) for achieving the national objective of Financial Inclusion & providing banking services to common man. Bank has launched Pradhan Mantri Jeevanjyoti Bima Yojana - (PMJBY) & Pradhan Mantri Suraksha Bima Yojana - (PMSBY). Bank has registered itself with CPSMS (Central Planned Scheme Monitoring System) which is a project of Dept. of, Ministry of Finance; New Delhi for providing AADHAAR based Direct Cash Transfer Benefits (Subsidies) to the customers.
Bank has implemented / adopted other RBI Schemes such as RTGS, NACH, NEFT, Speed Clearing etc. Bank has taken corporate Agency of LIC of India , The New India Assurance Co. Ltd. and Religare Health Insurance. All types of life insurance policies of LIC , General Insurance policies of The New India Assurance Co. Ltd. & Health Insurance Policies are made available at all our branches.
Out of 109 branches, 18 branches are rendering all seven days a week service to the customers. Our customers are free to operate on other banks ATMs through NFS Network of more than 2.22 Lakh ATMs and customers of other banks can transact from 113 ATMs machines installed by our bank. The Bank has offsite ATM’s installed at Abhyudaya Nagar & Ghatkopar. Bank is also offering Demat, Pan Card Facility, & Online Tax Payment Services through network of our branches. From two branches viz. Vashi & New Panvel 'Franking' facility is made available for the general public.
Bank is having its own fully equipped staff training college at Vashi premises whereby the talent of the staff members and officials are groomed to make them competitive to face the challenges in the Banking Sector.
Bank has started financial Literacy Cell, at Vashi under its customers education initiatives. With an intention of providing better customer service bank has taken various steps such as introduction of toll free number (1800- 22- 3131) for the convenience of the customer where by customer can get all information pertaining to the products & services of the bank, missed call facility for balance enquiry on Toll Free number (1800-313-5235), Card Hot listing Number (9223110011) conducting customer meets at regular interval, formation of separate customer care dept., special counters for Sr. Citizens and handicapped customers etc.