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 A SB/CD a/c is treated as DORMANT, if there are no transactions in the account for over a period of 2 years(i.e.no credit or debit induced by customer as well as 3rd party other than crediting of periodic interest or debiting of service charges.
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List of Unoperative SB Accounts with Zero balances,Un-operative for more than 10 years...Click HERE 
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Just give missed call to Toll free number 18004195511 from your registered Mobile number for Balance Enquiry.
To HOTLIST the ATM / RUPAY DEBIT card :- DIAL 9223110011 from your registered MOBILE NUMBER, after 2-3 rings call will be disconnected & system will HOTLIST your card with SMS confirmation.
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Intimation to Account holders having "0" Balance for 6 months : -Click here
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LIST of SB/CD accounts having "0" Balance for 6 month : -Click here
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Guidelines for claim of Unclaimed Deposit & to activate Inoperative Accounts for 10 years & more.
Click here
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List of Unclaimed Deposits & Inoperative Accounts for 10 years & more.
Click here
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While booking online Tickets through IRCTC website with the help of RuPay Debit Card, Use RuPay card (Powered by Kotak Bank) under option payment gateway / credit card .
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Charges for Transactions inclusive of Financial & Non Financials on other Banks ATM in a calendar month Rs.20 per transaction inclusive of service tax.For Savings Bank account holders Five such transactions are free in a calendar month.
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BANK's POLICY (click Here)
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